

**Click the White Thumbs Up Button on the right to say Thanks** Hope this helps, for any further queries reply to the post and feel free to join us again !! When the laptop reboots, the BIOS password is gone.When the laptop reboots, you will see the coveted prompt to clear the TPM, which is shown below.This should bring you into the BIOS where you need to choose “Reset BIOS security to factory default” and confirm by choosing yes.Press F10 repeatedly at the screen that shows up with "SMC command handled successfully".Let go of the keys at the HP splashscreen.Hold down Windows key + up arrow + down arrow and power the laptop on.When talking to the HP rep ask them to escalate your service request.ġ.Save smc.bin you`ve got from HP support to the root of a USB thumb drive “(or save the file to the root of drive HP_TOOLS)” - I used a USB drive, btw. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. There is no master password or generator for EliteBooks or ProBooks.
